Deleting your YiCircle account

You can delete your YiCircle account and its associated data at any time. You do not need to contact us to do it.

Option 1 — Delete in the app (recommended)

  1. Open YiCircle.
  2. Go to Settings → Account & Security.
  3. Tap Delete Account.
  4. Confirm your identity when prompted.
  5. Confirm the deletion.

Option 2 — Request by email

If you can no longer sign in, email privacy@yicircle.com from the email address on the account, with the subject line "Account deletion request". We will verify that you control the account before acting, and we will confirm when the deletion is complete.

What happens after you request deletion

Deletion runs on a 30-day grace period.

  • Immediately — your account is deactivated and stops being visible to other users.
  • During the 30 days — signing in again fully restores the account. This exists so an accidental or impulsive deletion is recoverable.
  • After 30 days — the deletion becomes permanent and cannot be undone.

What is deleted

When the deletion becomes permanent:

  • Deleted — your personal profile data (name, email, phone, avatar, bio, date of birth), your personal moments, your private data, your likes, comments and posts in your personal feed, and your saved and draft content.
  • Anonymized and retained — content you contributed to shared spaces: public posts, hub posts, chat messages, reviews, and endorsements. Your author label is replaced with a generic identifier such as "Deleted User". We keep these so that conversations, community threads, and other people's reviews stay coherent for the people still in them; they are no longer linked to you.
  • Retained by others — payment and tax records held by Stripe, our payments processor, are retained by Stripe under its own terms and under applicable financial-records law. We cannot delete those on your behalf.
  • Backups — purged in the ordinary course of our backup retention cycle.

One thing that can block deletion

If you have an open payment held in escrow — money in flight for a transaction that has not settled — we will not purge the account until that transaction is resolved, so that funds are not stranded. If this applies to you, we will contact you.

Export your data first

If you want a copy of your data before deleting, use Settings → Account & Security → Export My Data in the app. Do this before you delete: once the deletion is permanent we cannot produce an export.

Questions

Contact privacy@yicircle.com.

See also our Privacy Policy and Terms of Service.